SummaryAs a Manager Training at Dior in New York, you will lead and inspire the Retail Teams by training and coaching them on the Dior selling ceremony, product knowledge, and client development. Your role is crucial in supporting the achievement of commercial goals and ensuring the ultimate client experience in a luxury environment.
Responsibilities- Develop and facilitate training programs in the boutique, including brand culture, product knowledge, selling ceremony, and client development.
- Evaluate training and development needs of the boutique and provide regular follow-up to retail teams and corporate departments.
- Partner with various teams to develop product training on a seasonal basis.
- Track productivity reporting process and coach underperforming associates.
- Oversee induction and onboarding for new employees and support store openings, events, and activations.
- Assist management with spot coaching on the floor to enhance client experience and brand ambassadorship.
- Coordinate and manage training calendar for seasonal launches and events.
- Adjust priorities and manage time to support business needs effectively.
Requirements- 5 years of retail training experience, preferably in a luxury retail environment.
- Strong passion and awareness for the luxury fashion industry.
- Ability to develop a strong understanding of the Dior brand image.
- Proficiency in developing interactive and comprehensive training programs.
- Excellent communication skills at all organizational levels.
- Strong computer presentation skills, especially in PowerPoint and Excel.
- Ability to work a full-time schedule, including nights, weekends, and holidays.
- Willingness to travel as needed.
We have summarized this job description for you, click apply to see more details from the employer.
