Managing Director

Summary

Senior retail leader responsible for all aspects of boutique operations including sales growth, client development, team leadership, buying strategy, and P&L accountability. The role oversees management teams, drives service excellence in a luxury environment, partners with corporate functions, and represents store leadership.

Responsibilities

• Lead and develop store management and sales teams to achieve sales and service goals
• Own P&L responsibility and deliver on sales budget and inventory targets
• Develop and execute buying strategy and manage inventory qualitative and quantitative maintenance
• Coach managers through regular performance reviews and monthly sales coaching processes
• Recruit interview and select candidates to build a strong talent pipeline
• Partner with corporate departments and merchant teams to support boutique objectives
• Collaborate with visual merchandising and communications to present product stories and organize client events
• Address operational issues delegate tasks and follow up to resolution
• Maintain compliance with policies and manage shrinkage and loss prevention goals

Requirements

• Minimum 5 years prior store management experience or flagship assistant store manager experience
• Experience with buying relative to managing director responsibilities preferred
• Proven ability to manage multi person teams and report to executive management
• Demonstrated success running a high volume luxury store and driving sales
• Bachelor's degree preferred
• Strong leadership communication and coaching skills with high standards of service
• Operationally competent with experience in inventory and payroll management
• Willingness to travel approximately 4-5 weeks annually
• Ability to lift up to 25 lbs without assistance