Summary
Senior retail leader responsible for running all aspects of the South Coast Plaza boutique including sales growth, client development, people management, buying strategy, operational controls and P&L accountability. This role partners with corporate teams to drive boutique performance and ensure exceptional luxury client experiences. Travel to Paris approximately 4-5 weeks annually and occasional lifting up to 25 lbs may be required.
Responsibilities
- Lead and develop the boutique management team and sales staff to drive results and maintain high morale
- Own P&L, sales goals, inventory results and payroll adherence
- Develop and execute buying strategy and manage the buying process
- Coach managers through monthly sales touch base and performance management
- Recruit, interview and select boutique candidates and maintain talent pipeline
- Partner with corporate departments, visual merchandising and communications to deliver events and product storytelling
- Ensure operational controls, loss prevention and adherence to company policies
- Monitor market trends and conduct competitive shopping through floor managers
- Represent store leadership and manage cross team collaboration with support and security teams
Requirements
- Minimum 5 years prior store management or flagship assistant store manager experience
- Previous buying experience relevant to a managing director role preferred
- Proven experience leading multi person teams and reporting to executive management
- Demonstrated ability to run a high volume luxury store and drive sales
- Bachelor's degree preferred
- Strong coaching, delegation and people development skills
- Strategic mindset with operational proficiency and comfort with change
- Experience interacting with senior executives and multicultural environments
- Ability to travel internationally approximately 4-5 weeks per year
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