Market Director - Pacific Northwest

As a Market Director for the Pacific Northwest at CHANEL, you will lead and develop a team of Boutique Directors across multiple states, focusing on creating a high-performance and brand-focused culture. Your role will drive business growth through exceptional client and employee experiences, leading to increased sales and loyalty.

• Recruit, coach, and develop a team of Boutique Directors and build succession plans.
• Support Boutique Directors in recruiting, coaching, and developing boutique teams.
• Conduct regular market visits to maintain visibility into operations and team development.
• Partner with the Education team to execute training initiatives for retail teams.
• Support the execution of client experience programs, services, and events.
• Monitor key KPIs such as sales, traffic, and conversion to identify trends and opportunities.
• Partner with Boutique Directors to implement business-driving strategies.
• Ensure operational excellence for boutiques, including enforcement of policies and internal control procedures.

• Bachelor’s Degree preferred.
• 7+ years of relevant experience.
• Strong analytical and communication skills.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Home office set up, travel to points of sales/corporate offices required.
• Travel requirement of approx. 50% - 75%.
• Must possess a valid driver’s license.