Marketing CRM/VIC Intern

Summary

Support the CRM and VIC departments in creating and monitoring multi-channel customer outreach programs, participate in organizing and executing VIC events and delighting initiatives, and assist retail teams in achieving global VIC and CRM priorities.

Responsibilities

• Support identification of guests and VICs targeted for initiatives
• Assist in the organization and execution of VIC events and delighting initiatives
• Help build CRM reports to gather insights and monitor retail performance
• Support acquisition and retention strategies to expand the client database
• Maintain accurate and up-to-date client information within the CRM system
• Support stores with fulfilling weekly VIC gifting

Requirements

• Bachelor's or Master's degree completed or in progress, preferably in quantitative fields
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Excellent organizational and time-management skills
• Attention to detail and high level of precision
• Strong oral and written communication skills
• Curious and self-motivated thinker