Master Sewer

As a Master Sewer at Saks Fifth Avenue in Boston, you will be responsible for producing high-quality altered merchandise within established time frame standards. You will provide exceptional customer service, establish and maintain customer relationships, and work effectively with other team members within the store.

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Utilize expertise to make garment construction decisions during the alteration process.
• Focus on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ensure highest quality of altered garments.
• Perform ad hoc responsibilities as needed.

• Minimum 1 year of basic sewing/tailoring experience in high-end merchandise.
• Ability to perform basic alterations on a wide range of garments.
• Pressing and spotting skills.
• Knowledge of the Alterations industry including fabrication and styling of luxury merchandise.
• Openness to learning and developing new skills and processes.
• High school graduate or equivalent preferred.