Merchandising Operations Associate

Summary

Supports merchandise flow, presentation, and store operations to maintain an exceptional customer experience. Ensures merchandise is received, processed, replenished, and displayed according to company standards.

Responsibilities

• Receive and process merchandise, deliver products to departments, and replenish as needed.
• Maintain the selling floor, fitting rooms, back-of-house areas, and merchandise displays.
• Process transfers, customer sends, returns to vendors, markdowns, and signage.
• Respond to customer questions, assist on the sales floor, and follow asset protection procedures.
• Complete assigned projects and tasks in a timely manner.

Requirements

• High school diploma or equivalent.
• Experience performing warehouse duties in a retail, customer service, or sales environment.
• Strong time management, communication, and problem-solving skills.
• Knowledge of the fashion industry and ability to use inventory systems and store equipment.
• Availability to work evenings, weekends, and public holidays.