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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Operations Associate - Design District
Ermenegildo Zegna
Ermenegildo Zegna

Founded in 1910

Operations Associate - Design District

Type
Full time
Industry
Luxury Menswear
Location
Miami, FL
Category
Operations
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Ermenegildo Zegna

Founded in 1910

Operations Associate - Design District

Type
Full time
Industry
Luxury Menswear
Location
Miami, FL
Category
Operations
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As an Operations Associate at ZEGNA's Design District boutique, you will be responsible for handling all operational duties related to merchandise logistics, including shipment processing, allocation, and distribution. You will work closely with the General Manager to ensure stock needs and replenishments align with company standards.

Responsibilities
  • Process merchandise transfer requests between stores and ecommerce.
  • Coordinate and prioritize daily shipments for maximum efficiency.
  • Assist management with daily operations and ensure the stockroom is organized.
  • Reconcile cash/deposit and credit card terminals.
  • Handle point of sale transactions and returns.
  • Create and update customer profiles and manage special CRM projects.
  • Coordinate and manage the alterations process.
  • Purchase packing materials and general supplies for the store.
  • Coordinate with management to pay vendor invoices.
  • Provide customer assistance on the floor as needed.
Requirements
  • 2-3 years experience in a retail back of house environment.
  • Passionate, proactive, and open-minded with strong customer service skills.
  • Ability to operate in a fast-paced environment and meet deadlines.
  • Proficient with digital technology and detail-oriented.
  • Excellent written and verbal communication skills.
  • Ability to lift up to 30-40 pounds.

We have summarized this job description for you, click apply to see more details from the employer.

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