Operations Associate

Summary

Full time operations role supporting back of house efficiency at a luxury retail store. The associate ensures operational processes, stock handling, repairs and after sales tasks are completed to brand standards while supporting the client-facing team. Ideal for an organized, detail oriented candidate with retail operations experience seeking career growth in luxury retail.

Responsibilities

• Maintain back of house operational efficiency and organization
• Support stock management and inventory processes
• Coordinate repairs and after sales activities
• Ensure processes are completed in line with brand standards
• Support the sales team to enable optimal client service
• Troubleshoot operational issues and provide proactive solutions
• Contribute to continuous improvement of store operations

Requirements

• Experience working in a retail environment with an operations focus
• Highly organized with strong attention to detail
• Problem solving skills and a proactive approach
• Ability to work in a fast paced environment
• Client centric mindset and ability to support service delivery
• Interest in luxury retail operations and career development