SummaryAs an Operations Associate at Ralph Lauren, you will provide exemplary customer service by efficiently supporting all store operations functions. Your role will include handling shipping and receiving, managing the stock room, and performing cash office and administrative duties.
Responsibilities- Maintain supplies for office and facilities needs, as well as grooming products for associates.
- Work with Accounts Payable to ensure invoices are approved correctly and promptly.
- Support the Shrink Reduction Plan by demonstrating knowledge of shrinkage control and company regulations.
- Coordinate accessories repair services through external vendors.
- Manage engraving and embossing services.
- Assist with inventory preparation and execution.
- Assess store processes and procedures for maximum efficiency and provide suggestions for improvement.
- Ensure merchandise is processed according to company standards.
- Execute accurate cash office processes and ensure compliance with POS audits.
- Control and replenish supplies as requested by management.
- Demonstrate passion and respect for the product and exhibit professional etiquette.
Requirements- Minimum of 2 years of retail operations experience in a support, customer service, or sales capacity.
- Strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong time management skills with the ability to multi-task and prioritize effectively.
- Passion for the Ralph Lauren brand and desire to grow with the company.
- Collaborative team player with strong communication and interpersonal skills.
- Ability to work standing and walking shifts and lift approximately 20 lbs.
- Ability to pack, unpack, and move stock when supporting receiving and stocking functions.
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