SummaryAs an Operations Associate at Ralph Lauren in Nantucket, you will provide exemplary customer experience by maintaining efficient and effective support in all store operations functions. This includes Shipping/Receiving, Stock Room, Cash Office, and operational administrative duties.
Responsibilities- Maintain all supplies for office and facilities needs and grooming products for associates.
- Work with Accounts Payable to ensure all invoices are approved correctly and promptly.
- Support the Shrink Reduction Plan by demonstrating knowledge of shrinkage control and company regulations.
- Coordinate the accessories repair service process through external vendors.
- Coordinate engraving and embossing services.
- Provide support with inventory preparation and execution.
- Assess store processes and procedures for maximum efficiency and effectiveness, providing suggestions and solutions.
- Ensure incoming and outgoing merchandise are processed according to company regulations and standards.
- Execute accurate and effective Cash Office processes and ensure compliance on POS audit section.
- Control and replenish supplies as requested by the General and Department Manager.
- Demonstrate passion and respect for the product.
- Exhibit pride through positive demeanor, body language, and personal presentation.
- Demonstrate professional etiquette through integrity, honesty, and respect for others.
Requirements- Minimum of 2 years of retail operations experience in a support, customer service, or sales capacity.
- Strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong technical skills with the ability to learn new systems easily.
- Strong time management skills with the ability to multi-task and prioritize effectively.
- Demonstrated passion and affinity for the Ralph Lauren brand and desire to grow in one’s career with the company.
- Collaborative team player willing to partner with and support all departments.
- Strong communication and interpersonal skills.
- Ability to work shift standing and walking and able to lift approx. 20 lbs.
- Ability to pack, unpack, and move stock when supporting in receiving/stocking store functions.
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