Operations Controller - The Shops at The Bravern

As an Operations Controller at The Shops at The Bravern, you will be responsible for providing operational support by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations, including troubleshooting operational, service, facilities, and compliance issues. You will serve as a Gucci Ambassador by promoting the Gucci Values and creating a branded, luxury client experience.

• Execute shipping and receiving processes, reporting issues to Store Director or Operations Manager.
• Ensure timely movement of merchandise while adhering to procedures and guidelines.
• Assist in identifying and resolving operational problems.
• Maintain clear and accurate operations documents for reference.
• Submit all 8300 and tax-exempt forms as received.
• Communicate discrepancies/issues immediately to management.
• Process repairs and damages according to company guidelines.
• Assist with physical maintenance of the boutique.
• Place orders for office and store supplies as needed.
• Ensure compliance with company standards, procedures, and security guidelines.
• Oversee store cycle counts, scheduled inventories, and reconciliation.

• Bachelor’s Degree preferred.
• Experience with technology to utilize internal retail systems and shipping software programs.
• Ability to meet physical requirements including climbing ladders, bending, lifting boxes.
• 1 year of administrative or stock experience, preferably in a luxury environment.
• Strong attention to detail and ability to multitask.
• Familiarity with Microsoft Word and Outlook.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.