Operations Coordinator - Mansion

The Operations Coordinator at Richemont Americas plays a crucial role in ensuring the commercial success of the boutique by maintaining Maison compliance and achieving operational excellence. This position requires managing day-to-day processes, providing administrative support, and ensuring effective implementation of policies and procedures in a dynamic and collaborative environment.

• Ensure execution of all Maison policies and procedures within the boutique.
• Coordinate opening and closing procedures efficiently.
• Manage product movement and maintain quality control to prevent stock losses.
• Monitor financial aspects of boutique sales and ensure timely submission of paperwork.
• Support transactional flows to ensure efficient business operations.
• Coordinate inventory control processes and uphold Cartier standards.
• Partner with client-facing teams to manage boutique supply inventory.
• Assist with care service responsibilities and special projects as needed.
• Participate in daily set up and break down of boutique operations.
• Exhibit strong communication and problem-solving skills.

• Associate’s or Bachelor’s degree preferred.
• Previous operations experience in luxury retail, service, or hospitality industry is a plus.
• Excellent computer skills and MS Office experience required.
• Must be available to work retail hours, including weekends.
• Strong analytical, organizational, and interpersonal communication skills.
• Ability to handle multiple tasks simultaneously with accuracy and precision.
• Collaborative approach with a "can do" attitude.