SummaryAs an Operations Coordinator, you will play a crucial role in ensuring the commercial success of the boutique by maintaining compliance and achieving operational excellence. You will manage day-to-day processes, provide key administrative support, and ensure seamless operations in a dynamic and collaborative environment.
Responsibilities- Ensure execution of all Maison policies and procedures within the boutique.
- Coordinate efficient opening and closing procedures.
- Manage product movement, including shipments, transfers, and consignments.
- Monitor financial aspects of boutique sales and ensure timely submission of paperwork.
- Support transactional flows to ensure efficient business operations.
- Coordinate inventory control processes and uphold Cartier standards.
- Partner with client-facing teams to manage boutique supply inventory.
- Assist with care service responsibilities and boutique audits.
- Participate in daily set up and break down of boutique.
- Exhibit strong communication and problem-solving skills.
- Assist with special projects as needed.
- Develop fundamental brand knowledge and remain current on industry news.
- Contribute to a positive and productive boutique environment.
- Collaborate with management to provide ideas and solutions.
- Foster transparency with colleagues and management.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous operations experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and use of technology.
- MS Office experience required; SAP knowledge preferred.
- Must be available to work retail hours, including weekends.
- Ability to work in a fast-paced, evolving environment.
- Excellent analytical, organizational, and interpersonal communication skills.
- Strong understanding of client service needs and priorities.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Collaborative approach with a “can do” attitude.
- Intellectual curiosity and passion for learning.
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