Operations Coordinator

As an Operations Coordinator, you will play a crucial role in ensuring the commercial success of the boutique by maintaining compliance and achieving operational excellence. You will manage day-to-day processes, provide key administrative support, and ensure seamless operations in a dynamic and collaborative environment.

• Ensure execution of all Maison policies and procedures within the boutique.
• Coordinate efficient opening and closing procedures.
• Manage product movement, including shipments, transfers, and consignments.
• Monitor financial aspects of boutique sales and ensure timely submission of paperwork.
• Support transactional flows to ensure efficient business operations.
• Coordinate inventory control processes and uphold Cartier standards.
• Partner with client-facing teams to manage boutique supply inventory.
• Assist with care service responsibilities and boutique audits.
• Participate in daily set up and break down of boutique.
• Exhibit strong communication and problem-solving skills.
• Assist with special projects as needed.
• Develop fundamental brand knowledge and remain current on industry news.
• Contribute to a positive and productive boutique environment.
• Collaborate with management to provide ideas and solutions.
• Foster transparency with colleagues and management.

• Associate’s or Bachelor’s degree preferred.
• Previous operations experience in luxury retail, service, or hospitality industry is a plus.
• Excellent computer skills and use of technology.
• MS Office experience required; SAP knowledge preferred.
• Must be available to work retail hours, including weekends.
• Ability to work in a fast-paced, evolving environment.
• Excellent analytical, organizational, and interpersonal communication skills.
• Strong understanding of client service needs and priorities.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Collaborative approach with a “can do” attitude.
• Intellectual curiosity and passion for learning.