SummaryThe Operations Coordinator at Cartier Palm Beach plays a crucial role in ensuring the commercial success of the boutique by maintaining compliance and achieving operational excellence. This position involves managing day-to-day processes, providing administrative support for transactional activities, and ensuring financial compliance and inventory control in a dynamic and collaborative environment.
Responsibilities- Ensure understanding and execution of all Maison policies and procedures within the boutique.
- Coordinate efficient opening and closing procedures.
- Manage product movement in and out of the boutique, maintaining quality control and preventing stock losses.
- Monitor financial aspects of boutique sales and ensure timely and accurate submission of transactions and paperwork.
- Support transactional flows to ensure efficient business operations and seamless client experience.
- Coordinate inventory control processes and uphold Cartier standards within the boutique environment.
- Partner with client-facing teams to manage boutique supply inventory and support Lean/5S strategies.
- Assist with care service responsibilities and support boutique audits.
- Participate in daily set up and break down of boutique for opening/closing.
- Exhibit strong communication and problem-solving skills by partnering effectively with management and peers.
- Assist with special projects and consistently aim to exceed all KPIs.
- Develop fundamental brand knowledge and remain current on industry news and competition.
- Contribute to a positive and productive boutique environment and collaborate with management to provide ideas and solutions.
- Be open to taking on transversal duties to support the broader team.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous operations experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and use of technology, with MS Office experience required and SAP knowledge preferred.
- Must be available to work retail hours, including weekends, and travel for trainings as needed.
- Ability to work in a fast-paced, evolving environment with excellent analytical, organizational, and interpersonal communication skills.
- Strong understanding of client service needs and priorities.
- Frequent moving of packages and product required.
- Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy and precision.
- Collaborative approach with ability to foster a united work environment.
- Intellectual curiosity and passion for learning.
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