Operations Coordinator

Summary

The Operations Coordinator supports the commercial success of the Cartier boutique by maintaining compliance and operational excellence. This role manages day-to-day administrative, financial, logistics, and inventory processes while helping deliver a seamless client experience.

Responsibilities

• Coordinate boutique opening and closing, product movements, shipping and receiving, and inventory counts.
• Monitor sales transactions and paperwork, support ecommerce and other operational flows, and assist with audits and action plans.
• Manage boutique supplies, uphold standards for the boutique environment, and support repair services and special projects.
• Partner with boutique management and client-facing teams to improve workflows, share operational best practices, and achieve KPIs.

Requirements

• Associate's or bachelor's degree preferred; prior luxury retail, service, or hospitality operations experience is a plus.
• MS Office proficiency required; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills, with attention to detail and the ability to manage multiple tasks.
• Availability to work retail hours, including weekends, and travel for training as needed; able to move packages and products.