SummaryAs an Operations Coordinator at Hudson Yards, you will play a crucial role in ensuring the commercial success of the boutique by maintaining compliance and achieving operational excellence. You will manage day-to-day processes, provide key administrative support, and ensure seamless implementation of policies and procedures in a dynamic and collaborative environment.
Responsibilities- Ensure execution of all Maison policies and procedures within the boutique and influence compliance among the team.
- Coordinate opening and closing procedures efficiently.
- Manage product movement in and out of the boutique, maintaining quality control and preventing stock losses.
- Monitor financial aspects of boutique sales and ensure timely submission of transactions and paperwork.
- Support transactional flows to ensure efficient business operations and seamless client experience.
- Coordinate inventory control processes to ensure successful annual inventory.
- Uphold Cartier standards within the boutique environment, including maintenance and vendor management.
- Manage boutique supply inventory and support Lean/5S strategies for optimal storage organization.
- Assist with care service responsibilities and support boutique audits.
- Participate in daily set up and break down of boutique for opening/closing.
- Exhibit strong communication and problem-solving skills by partnering with management and peers.
- Assist with special projects as needed and aim to exceed all KPIs.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous operations experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and MS Office experience required; SAP knowledge preferred.
- Must be available to work retail hours, including weekends, and travel for trainings as needed.
- Ability to work in a fast-paced, evolving environment with strong analytical and organizational skills.
- Strong understanding of client service needs and priorities.
- Attention to detail with the ability to handle multiple tasks simultaneously.
- Collaborative approach with a “can do” attitude and passion for learning.
We have summarized this job description for you, click apply to see more details from the employer.
