Operations Coordinator - Soho

Summary

The Operations Coordinator supports the commercial success of the Soho boutique through operational excellence, compliance, and administrative support. The role manages daily processes involving inventory, logistics, financial transactions, and boutique procedures while supporting a seamless client experience.

Responsibilities

• Coordinate boutique opening and closing procedures and uphold policies and compliance standards.
• Manage product shipments, transfers, receiving, inventory counts, and stock movements with careful handling.
• Monitor sales transactions and paperwork, support audits, and assist with operational reporting and action plans.
• Maintain boutique supplies, organization, equipment, and workflows in partnership with client-facing teams.
• Support repair services, special projects, and continuous improvement of boutique operations.

Requirements

• Associate's or bachelor's degree preferred; luxury retail, service, or hospitality operations experience is a plus.
• Excellent computer skills and proficiency with Microsoft Office; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills with close attention to detail.
• Ability to manage multiple tasks in a fast-paced environment, move packages and product, and work retail hours including weekends.
• Additional language skills are a plus; availability to travel for training as needed.