SummaryThe Operations Coordinator at Cartier in Troy, MI, plays a crucial role in ensuring the commercial success of the boutique by maintaining compliance and achieving operational excellence. This position involves managing day-to-day processes, providing key administrative support, and ensuring the seamless implementation of policies and procedures.
Responsibilities- Ensure execution of all Maison policies and procedures within the boutique.
- Coordinate efficient opening and closing procedures.
- Manage product movement in and out of the boutique, maintaining quality control.
- Monitor financial aspects of boutique sales and ensure timely submission of paperwork.
- Support transactional flows to ensure efficient business operations.
- Coordinate inventory control processes and support boutique audits.
- Partner with client-facing teams to manage boutique supply inventory.
- Assist with care service responsibilities and special projects as needed.
- Exhibit strong communication and problem-solving skills.
- Develop brand knowledge and remain current on industry news.
- Contribute to a positive and productive boutique environment.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous operations experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and MS Office experience required; SAP knowledge preferred.
- Must be available to work retail hours, including weekends, and travel for trainings as needed.
- Strong analytical, organizational, and interpersonal communication skills.
- Ability to handle multiple tasks simultaneously with accuracy and precision.
- Collaborative approach with a “can do” attitude.
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