Summary
Leads operational planning and execution for Bloomingdale’s 59th Street Flagship transformation and related construction projects. Serves as the primary operational liaison for leased partners, luxury brands, vendors, and internal stakeholders, protecting business continuity and the customer experience throughout project phases.
Responsibilities
- Lead transformation projects from pre-construction through closeout, coordinating schedules, logistics, resources, project governance, and operational readiness.
- Partner with leased businesses, luxury brands, contractors, Facilities, Merchandising, and store teams on transitions, openings, construction impacts, and issue resolution.
- Develop business continuity plans, identify and mitigate operational risks, and coordinate change communications.
- Manage project-related budgets, monitor expenses, support forecasting, and identify cost-saving opportunities.
- Track milestones, oversee punch lists and inspections, evaluate outcomes, and support transition to ongoing operations.
Requirements
- 5-10 years of experience in retail operations, transformation management, facilities, construction, project management, or a related field.
- Experience managing complex projects, budgets, vendors, and multiple stakeholder groups.
- Knowledge of construction processes, project phasing, facilities operations, and business continuity planning.
- Experience supporting leased businesses, luxury brands, or multi-partner retail environments preferred.
- Strong organizational, communication, problem-solving, stakeholder management, and change leadership skills.
