Operations Lead - Glendale Americana

As an Operations Lead at Louis Vuitton Glendale Americana, you will play a crucial role in supporting the Operations Manager by leading and mentoring the team. Your focus will be on achieving operational objectives and delivering an exceptional client experience through strong operational support, embodying the brand's values and attitudes.

• Support training on operational procedures and communication systems.
• Encourage collaboration within the team and managers to build a positive work environment.
• Ensure the highest standards in preparing and packaging client merchandise.
• Lead all aspects of the client delivery process, including communication, troubleshooting, and delivery support.
• Facilitate the flow of repairs in partnership with the Client Care team to achieve aftersales critical metrics.
• Manage inventory and the shipping/receiving lifecycle efficiently and securely.
• Guide and train store teams on process and company compliance directives.
• Assist with the maintenance of the store facility and ensure organization of all back of house areas.
• Act as on-site technological support.

• 3+ years of operational experience in a retail setting.
• Strong leadership and mentoring skills.
• Ability to manage inventory and shipping/receiving processes.
• Excellent communication and collaboration abilities.
• Proficiency in handling client delivery processes and aftersales services.