Operations Manager

Type

Summary

Confidential Company

Operations Manager

Type

Application Type

In-House

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description

Leading the service department as well administration of the Palm Beach Garden store & support the Store Director in overseeing store functions in areas of customer service and sales operational compliance, financial oversight, inventory control, merchandise presentation and asset protection, store operations, security, training, onboarding of new hires and scheduling.

Responsibilities

Liaise with different departments to improve efficiency and communication.
Responsible for approving the entire store’s timesheets.
Support store sales through visual merchandising including seasonal and event-related displays as appropriate inclusive of on and off site.
Oversee all aspects of store operations, including inventory management, merchandising, and compliance with company policies and procedures.
Recruit, and hire with the approval of Store Director & VP of Stores for professional store staffs.
Responsible for training staff in company history, client strategies, product knowledge, security policies, selling skills, and company policies.
Assure that all new hires complete 90-Day New Hire Training Program.
Hold regularly scheduled staff training meetings to ensure development of a knowledgeable, productive and professional work force. Arrange in store Vendor training sessions.
Perform on going floor coaching, and performance monitoring, plus annual performance reviews to ensure continued staff development.
Ensure effective in store communication is provided to all associates regarding merchandise, policies and procedures, operating controls, advertising promotions, and all activities effecting the associates and store operations.
Direct responsibility of Monitoring completion and reconciliation of daily, cycle and semiannual inventories. Maintain a satisfactory store annual inventory
Adherence and promote Hamilton's Vision and Mission Statements, Corporate Values, and Service Standards; and ensure operating in accordance with the strategic objectives.
Contribute and perform other duties as assigned.

Skills

Product Knowledge
Client Services
Ability to work with a diverse client base
Operations
Security Awareness and Practice
Strong Team Player
Commitment to company standards and values
Basic computer proficiency

Education & Experience

2-3 years of experience in a management role in the retail industry, preferably in luxury retail.
3-5 years of experience in retail, preferably in luxury retail.
Experience in a small business or entrepreneurial environment, and a demonstrated record of accomplishment of flexibility and creativity.

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Operations Manager

Full time

Luxury Watches and Jewelry

Palm Beach Gardens, FL

Operations

Not Remote

Manager

Summary

Operations Manager

Full time

Luxury Watches and Jewelry

Palm Beach Gardens, FL

Operations

Not Remote

Manager

Application Type

In-House

Job Description

Be the First to Know About Top Luxury Jobs