Summary
The Operations Manager oversees the store's operational functions including inventory integrity, daily accounting, maintenance, and implementation of operational procedures. This role supports loss prevention, coordinates with corporate teams, and may act as Manager on Duty in the Boutique Director's absence.
Responsibilities
- Maintain overall store appearance and coordinate preventive maintenance and repairs
- Manage deliveries and receiving including shipments, transfers, consignments, RTVs and adjustments
- Maintain supply inventory and organization of back stock
- Control and review store operational expenses and coordinate with Accounts Payable and Receivable
- Support loss prevention and physical security measures to minimize shrink
- Coordinate with corporate office, other stores and local associations
- Perform and support POS and inventory system functions on Cegid Y2 and troubleshoot IT issues
- Facilitate store maintenance projects and vendor coordination
- Act as Manager on Duty and provide leadership to subordinate staff
Requirements
- Minimum 3 years retail experience; 3-5 years preferred, luxury market preferred
- Strong communication, organizational, and interpersonal skills
- Proficient with MS Office, inventory software and database systems
- Experience with POS and inventory systems, preferably Cegid Y2
- Ability to perform cycle counts and maintain inventory accuracy
- Ability to lift 25-50 lbs and stand or walk frequently
- Attention to detail in processing incoming and outgoing merchandise
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