SummaryAs an Operations Manager at Tiffany & Co. in Southeast, you will play a crucial role in ensuring the standardization and efficiency of store operations. You will be responsible for implementing new processes, managing special projects, and collaborating with various departments to maintain the luxury brand's high standards.
Responsibilities- Ensure consistency across stores by standardizing current and new processes.
- Identify and implement business process improvements to maximize resources and align with company strategies.
- Communicate procedural changes and new system implementations to all market stores.
- Collaborate with regional and corporate support groups to establish best practices.
- Develop requirements for new IT systems and manage changes related to legacy systems.
- Monitor operational procedures to ensure market compliance.
- Conduct store visits to evaluate standards and assist with special projects.
- Evaluate store spending and make recommendations for improvements.
- Address operational questions and escalate IT issues as necessary.
- Ensure store presentation meets luxury brand standards.
- Manage market work orders and facilities issues proactively.
- Partner with corporate facilities to prioritize capital requests.
- Perform site audits and oversee repair and maintenance budgets.
- Identify training needs and develop solutions with Global Education and Training.
- Coordinate and confirm execution of training efforts.
Requirements- 6-8 years of operations experience in retail or luxury retail.
- Bachelor’s degree or equivalent experience in Business Management.
- Proven track record in managing store operations and profitability.
- Experience working with senior retail leadership strategically.
- Ability to manage complex projects with multiple stakeholders.
- Strong partnership-building skills.
- Desire to work in a fast-paced, changing environment.
- Ability to work independently with minimal guidance.
- Proficiency in Microsoft Office and Point of Sale (POS) systems.
- Strong communication and organizational skills.
- Willingness to travel up to 75% and work non-traditional hours.
We have summarized this job description for you, click apply to see more details from the employer.
