SummaryThe ideal candidate for the Operations Manager role will have a diverse set of responsibilities, including overseeing various operational aspects within the company. Key qualifications for this position include holding a bachelor’s degree and having a strong working knowledge of the Windows environment, along with proficiency in Excel and PowerPoint. Experience in the luxury sector is preferred. Additionally, this candidate should demonstrate strong project management skills, excellent communication skills, and exceptional interpersonal and organizational skills. A minimum of 7 years of experience in retail operations is required for this role. Some travel within the region may be necessary.
Responsibilities- Plans, schedules, and ensures effective and timely presentation of all administration, inventory, operations, and logistics within the boutique.
- Ensures proper understanding and execution of all brand guidelines and procedures related to store operations with the team.
- Monitors daily financial aspects of boutique sales, ensuring daily transactions and paperwork are submitted accurately and on time to the corporate office.
- Manages supplier coordination, daily maintenance of the boutique, and supply replenishment.
- Motivates, supports, and develops the Vault team by regularly conducting team meetings and keeping them informed about new projects, upcoming events, and potential issues.
- Manages boutique stock and inventory, ensuring compliance with Richemont guidelines and reporting any potential issues.
- Ensures audit and action plan follow-up, monitoring all aspects of product movement and stock maintenance.
- Trains all new Boutique team members on financial guidelines, operations, and sales processes.
- Pays attention to working conditions and develops action plans to improve them if necessary.
- Responsible for the daily setup and unset of the Boutique for Opening and Closing.
- Collaborates with Richemont security management to enhance security efficiency in the boutique.
Requirements- Bachelor’s degree.
- Strong working knowledge of the Windows environment, along with proficiency in Excel and PowerPoint.
- Experience in the luxury sector is preferred.
- Strong project management skills.
- Excellent communication skills.
- Exceptional interpersonal and organizational skills.
- Minimum of 7 years of experience in retail operations.
- Some travel within the region may be necessary.
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