SummaryThe Operations Professional at Tiffany UTC La Jolla is central to the back of house operations, ensuring seamless store functionality and enhancing client satisfaction. This role requires strong communication and problem-solving skills to collaborate with client advisors, management, corporate partners, and clients, driving store sales and profitability.
Responsibilities- Provide exceptional client service, manage order fulfillment, and oversee inventory management.
- Ensure merchandise delivery aligns with the Tiffany Touch standards.
- Communicate effectively as a brand ambassador and cultivate an entrepreneurial spirit.
- Champion operational efficiency by completing tasks such as order fulfillment, shipping, receiving, and merchandise replenishment.
- Supervise and reconcile merchandise inventory, reporting discrepancies to management or corporate partners.
- Partner with client advisors, management, and clients to address requests for product and service information, repairs, and inventory.
- Enhance in-store experience by consistently delivering memorable moments and applying deep product knowledge.
- Support company operations efficiency objectives and provide feedback on process improvements.
- Drive client relationships to achieve or exceed sales targets and handle correspondence to generate sales opportunities.
Requirements- Strong analytical skills and proficiency in Microsoft Word and Excel.
- Ability to work retail store hours, including nights, weekends, and holidays.
- Organized, detail-oriented, and flexible to perform various tasks based on business needs.
- Authorization to work in the United States.
- Preferred: A college/university degree.
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