Operations Professional - Coral Gables

The Operations Professional is the heart of the back of house operations in a Tiffany store, located in Coral Gables. This role requires strong communication and problem-solving skills to work effectively with client advisors, management, corporate partners, and clients, driving store sales and profitability.

• Provide outstanding client service, order fulfillment, and inventory management.
• Ensure merchandise is delivered with the Tiffany Touch.
• Champion operational efficiency and effectiveness by completing daily tasks such as order fulfillment, shipping, receiving, and replenishment.
• Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy.
• Partner and communicate effectively with client advisors, management, and clients to respond and follow up on requests for assistance.
• Elevate in-store experience by consistently delivering memorable moments and acting on client feedback.
• Support company operations efficiency objectives by ensuring all activities improve efficiency.
• Carry out operations functions to support the store in achieving commercial targets.

• Strong analytical skills and proficiency in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Organized and detail-oriented with flexibility to perform different tasks based on business needs.
• Authorization to work in the United States.
• A college/university degree is desired.