Operations Professional

As an Operations Professional at Tiffany in Honolulu, you will play a crucial role in delivering the Tiffany Experience by performing all back-of-house operations. You will provide excellent client service and support store leadership to drive sales goals, acting as a key holder and manager on duty when necessary.

• Perform all back-of-house operations, including order fulfillment, shipping, receiving, and inventory management.
• Provide exceptional operational support to drive sales and service.
• Ensure compliance with internal control procedures and maintain inventory accuracy.
• Partner with Sales Professionals, Management, and clients to respond to requests quickly and accurately.
• Mentor team members and assist management in coordinating work.
• Deepen client relationships to drive loyalty and spend.
• Support the store in achieving sales plans by carrying out operations and sales support functions.
• Collect customer data to cultivate new and existing customers.
• Elevate in-store experience by delivering memorable moments and acting on client feedback.

• 2-3 years of retail experience in operations with knowledge of merchandising, client service, and shipping.
• Strong analytical skills and proficiency in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Organized, detail-oriented, and flexible to perform different tasks as needed.
• Authorization to work in the United States.
• Preferred: College/university degree and Gemological Institute of America coursework.