SummaryAs an Operations Supervisor at Ala Moana, you will manage the operational expectations and overall business success of the boutique. You will work closely with the Store Manager and corporate partners to ensure efficient store operations, including stock management, facilities maintenance, and compliance with company policies.
Responsibilities- Manage client care and retail support by attracting and recruiting a team of successful operations associates.
- Train, lead, and develop the operations team, supporting operational training for all store staff.
- Ensure internal control procedures are followed and streamline retail operations processes.
- Safeguard the physical security of company assets, customers, and employees.
- Enforce all operational policies and procedures as dictated by company guidelines.
- Collaborate with the global team in all areas of risk management and loss prevention.
- Assist with the overall operations of the Client Care department to ensure operational efficiency.
- Assist Store Management in recognizing and resolving facilities maintenance issues.
Requirements- High school diploma or equivalent.
- 3-5 years of management experience with a minimum of two direct reports.
- Professional presentation and excellent communication skills.
- Excellent problem-solving skills and a positive attitude.
- Knowledge of fashion, design, and a love of travel.
- Ability to lift large boxes up to 20lbs.
- Ability to work varied shifts including days, evenings, weekends, and holidays.
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