Summary
The Operations Supervisor manages the boutique's day-to-day non-selling functions in partnership with boutique management. The role oversees operational activities and supports the effective, secure, and efficient running of the store.
Responsibilities
- Supervise shipping and receiving, after-sales service, inventory control, loss prevention, point-of-sale functions, and facilities maintenance.
- Maintain operational reports and records and ensure adherence to company policies and procedures.
- Keep back-of-house operations organized and oversee store opening, closing, and security procedures.
- Assist with payroll management and associate scheduling, ensuring compliance with payroll budgets.
- Help address service, efficiency, and productivity issues and provide outstanding customer service.
Requirements
- At least 3 years of retail stock associate experience with an operations background.
- Availability to work a full-time schedule, including varied hours, nights, weekends, and holidays as needed.
- Strong interpersonal, communication, organization, and follow-through skills.
- Ability to stand for extended periods and move and handle merchandise and fixtures, including lifting boxes.
- Willingness to follow company policies, procedures, regulations, and standards, and to travel as needed.
