SummaryAs an Operations Supervisor at Versace Fashion Valley, you will oversee the efficient operation of the store's back-of-house (BOH) activities, ensuring that stock levels are maintained and that the store operates smoothly. You will work closely with the General Manager to support the sales team and enhance the client experience.
Responsibilities- Monitor sales floor stock and ensure all pieces are represented with the current visual merchandising set.
- Communicate product stock levels and quality issues to management to avoid shrinkage.
- Maintain a clean and organized stock room at all times.
- Perform shipping and receiving tasks efficiently and cost-effectively.
- Re-organize BOH to maximize efficiency and elevate the client experience.
- Assist in physical inventory preparation and execution, and resolve inventory discrepancies.
- Perform Key Holder responsibilities such as opening/closing the store and managing POS systems.
- Support the sales team with tasks like running sizes and assisting at the cash wrap.
- Process damages and repairs according to company standards.
- Prepare corporate finance packs bi-monthly.
- Monitor store supply levels and communicate order needs to management.
- Process consolidations, transfers, and customer shipments with meticulous standards.
- Keep accurate records of all stock movements.
Requirements- Minimum of two years experience in a retail BOH environment, luxury experience preferred.
- Strong communication skills and ability to build partnerships with associates and corporate partners.
- Proficiency in retail POS systems, Word, Excel, and email.
- Self-motivated and proactive with a positive, can-do attitude.
- Ability to thrive in a high-paced environment and multitask effectively.
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