Operations Supervisor

As an Operations Supervisor at Loro Piana in Boston, you will play a crucial role in managing all operational aspects of the store, including shipment processing, allocations, and distribution. You will work closely with the store team and key retail leaders to ensure inventory needs and replenishments align with company standards.

• Manage a team of back-of-house staff involved in operational duties and merchandise logistics.
• Partner with team members and leaders to align inventory needs with sales potential.
• Optimize inventory management and streamline operational processes.
• Oversee the movement of merchandise from back-of-house to the sales floor.
• Conduct cycle counts and perform regular audits to verify product conditions.
• Identify opportunities for improvement in back-of-house functions.
• Collaborate with the Store Manager to facilitate performance management.
• Enforce company policies and maintain a safe and organized workspace.
• Maintain clean and organized stock rooms with proper labeling.
• Manage reservations and consignments according to company guidelines.

• 3+ years of operational management experience, preferably in a luxury retail environment.
• Proficiency in Microsoft Office, SAP, and other digital tools.
• Excellent leadership, teamwork, and problem-solving skills.
• Strong knowledge of operations and inventory control.
• Ability to lift and move objects up to 40 pounds.