SummaryAs an Operations Supervisor at Versace Chicago Outlet, you will oversee the efficient operation of the store, ensuring that all stock is well-managed and that the sales floor is fully supported. You will work closely with the General Manager to maintain high standards of organization and customer service.
Responsibilities- Monitor sales floor stock and ensure all items are displayed according to visual merchandising standards.
- Communicate stock levels and quality issues to management to prevent shrinkage.
- Maintain a clean and organized stock room.
- Perform shipping and receiving tasks efficiently and cost-effectively.
- Re-organize back-of-house to maximize efficiency and enhance client experience.
- Assist in physical inventory preparation and resolve discrepancies.
- Fulfill Key Holder responsibilities, including opening/closing the store and managing POS systems.
- Support sales team with tasks such as running sizes and assisting at the cash wrap.
- Process damages and repairs according to company standards.
- Prepare and send corporate finance packs bi-monthly.
- Monitor store supply levels and communicate needs to management.
- Process consolidations, transfers, and customer shipments with precision.
- Maintain accurate records of stock movement.
Requirements- Minimum of two years experience in a retail back-of-house environment, luxury experience preferred.
- Strong communication skills and ability to build partnerships.
- Proficiency in retail POS systems, Word, Excel, and email.
- Self-motivated and proactive with a positive attitude.
- Ability to thrive in a high-paced environment and multitask effectively.
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