SummaryAs an Operations Supervisor at GV-VERSACE Palm Beach, you will oversee the efficient operation of the store's back-of-house (BOH) activities, ensuring that stock levels are maintained and that the sales floor is well-supported. You will play a key role in maintaining operational excellence and supporting the sales team to enhance the client experience.
Responsibilities- Monitor sales floor stock to ensure all pieces are represented with the current visual merchandising set.
- Communicate product stock levels and quality issues to management to avoid shrinkage.
- Maintain a clean and organized stock room at all times.
- Perform shipping and receiving tasks efficiently and cost-effectively.
- Re-organize BOH to maximize efficiency and elevate the client experience.
- Assist in store inventory preparation and execution, resolving discrepancies and adjustments.
- Fulfill Key Holder responsibilities as needed, including opening/closing the store and managing POS.
- Support the sales team with tasks such as running sizes and advising on stock availability.
- Process damages and repairs according to company standards.
- Prepare corporate finance packs bi-monthly.
- Demonstrate professionalism in communication and teamwork.
- Monitor store supply levels and communicate order needs to management.
- Process consolidations and transfers within deadlines, ensuring meticulous standards.
- Process customer shipments in line with company standards.
- Maintain accurate records of stock movement.
Requirements- Minimum of two years experience in a retail BOH environment, luxury experience preferred.
- Strong communication skills and ability to build partnerships with associates and corporate partners.
- Proficiency in retail POS systems, Word, Excel, and email.
- Self-motivated and proactive with a positive attitude.
- Ability to thrive in a high-paced environment and multitask effectively.
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