Summary
As an Operations Support Associate you will ensure smooth day-to-day retail operations by processing deliveries, maintaining stockroom and sales floor organization, supporting inventory accuracy, and assisting the selling floor as needed. This is primarily a non-selling role that may include customer interaction and can be offered full-time or part-time based on business needs.
Responsibilities
- Process freight and shipments, including markups, markdowns, and tagging
- Inspect deliveries for damage and verify packaging and tag placement
- Execute daily RFID inventory scans and complete replenishment tasks
- Manage ship to home orders and store-to-store transfers
- Maintain organized stockroom and sales floor inventory levels
- Support sales floor with stock checks and merchandise delivery
- Assist customers and process transactions when on the sales floor
- Participate in visual merchandising and maintain store presentation standards
- Collaborate with team members and participate in training and company initiatives
Requirements
- Back of house or similar retail experience preferred
- Ability to communicate effectively with customers and staff
- Capacity to lift and carry up to 30 lbs and maneuver in store environments
- Willingness to work a flexible schedule including days, evenings, weekends, and possible overnight shifts
- Ability to perform inventory tasks including RFID scanning and tagging
- Attention to detail for inspecting deliveries and maintaining presentation standards
- Ability to build and maintain positive working relationships with customers and coworkers
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