SummaryAs an Organizational Change Management Lead at Nordstrom, you will play a pivotal role in driving change management best practices across the Platform and Data's portfolio of programs within the Technology organization. You will collaborate with program managers and cross-functional teams to ensure successful program execution, focusing on employee adoption and minimizing resistance.
Responsibilities- Implement a comprehensive change management framework tailored to specific technology initiatives.
- Assess the impact of program changes on employees and business units, defining key milestones.
- Design and implement change management plans addressing communication, training, and stakeholder engagement.
- Develop stakeholder engagement and communication strategies to align with organizational goals.
- Collaborate with subject matter experts to design and execute training programs for new technologies.
- Promote change adoption and address resistance, fostering a culture of transformation.
- Work closely with program management to integrate change strategies into program delivery.
- Identify and empower change champions to drive engagement and positive attitudes.
Requirements- Bachelor’s degree in Business, Psychology, Organizational Development, Technology, or related field.
- Certification in Organizational Change Management (e.g., Prosci, ACMP) preferred.
- 7+ years of experience in organizational change management within technology-focused environments.
- Experience with Program Management Office on large-scale transformation initiatives.
- Strong knowledge of change management methodologies and frameworks.
- Excellent communication and stakeholder management skills.
- Familiarity with Agile or other project management frameworks is beneficial.
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