Outlet Assistant Leader - Orlando Outlet

Summary

The Outlet Assistant Leader partners with the Outlet Leader to drive operational excellence and deliver exceptional customer experiences at the Orlando Outlet. This role focuses on coaching and developing teams, maintaining merchandising and visual standards, and supporting sales, operations, and customer service initiatives. The ideal candidate is solutions-driven, adaptable, and thrives in a fast-paced retail environment.

Responsibilities

• Coach, lead, and develop the store team in partnership with the Outlet Leader
• Review and analyze business performance to identify opportunities and drive results
• Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service
• Maintain merchandising and visual presentation standards that reflect the Outlet vision
• Ensure safety, cleanliness, and operational excellence across the sales floor and stockroom
• Model adaptability and guide the team through change with a solutions-focused approach
• Represent the brand through professional communication and personal presentation

Requirements

• 3+ years of leadership experience in retail, preferably in home furnishings
• Proven ability to inspire, coach, and develop high-performing teams
• Strong analytical and strategic thinking with sound decision-making skills
• Proficiency with Mac OS, iOS devices, Microsoft Office, and Google applications
• Adaptable, resilient, and solutions-focused mindset
• Flexibility to work a dynamic schedule across operational hours
• Ability to lift and move items up to 50 lbs and perform prolonged standing and other physical tasks