Summary
Partner with the Outlet Leader to drive operational excellence and foster a service-driven team culture in an outlet home furnishings environment. Lead daily store operations, ensure merchandising and visual standards, and create exceptional customer experiences while supporting business performance and cross-functional coordination.
Responsibilities
- Coach, lead, and develop the outlet team in partnership with the Outlet Leader
- Review and analyze business performance to identify opportunities for improvement
- Partner with cross-functional teams to coordinate sales operations and customer service initiatives
- Maintain merchandising standards that reflect brand and outlet vision
- Ensure visual presentation supports safety, cleanliness, and operational excellence
- Model adaptability and guide the team through change with a solutions-focused approach
- Represent the brand through professional communication and personal presentation
Requirements
- 3+ years of leadership experience in retail, preferably in home furnishings
- Proven ability to inspire, coach, and develop high-performing teams
- Analytical and strategic thinker with strong decision-making skills
- Proficiency with Mac operating systems, iOS, Microsoft Office, and Google applications
- Adaptable and resilient with a solutions-focused approach to change
- Flexibility to work a dynamic schedule across operational hours
- Ability to lift and move items up to 50 lbs and maneuver throughout sales floor and stockroom
We have summarized this job description for you, click apply to see more details from the employer.
