Summary
The Outlet Operations Leader develops a high-energy stock team and ensures seamless store operations. This role drives operational excellence, inventory accuracy, safety, and exceptional customer experiences.
Responsibilities
- Train the stock team on safety protocols and inventory policies.
- Oversee merchandise receipt, processing, storage, and movement to the sales floor.
- Maintain inventory integrity and monitor operational metrics to drive improvement.
- Coordinate product release to customers and third-party delivery partners.
- Manage the destruction of products marked out of stock in accordance with company policies.
- Ensure operational interactions meet service standards.
Requirements
- At least 2 years of retail leadership experience, preferably in home furnishings.
- Strong analytical, problem-solving, and decision-making skills.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Experience with inventory management systems and processes.
- Adaptability, resilience, and a solutions-focused approach.
- Flexibility to work a dynamic schedule across operational hours.
- Ability to lift and move items over 100 pounds using proper equipment and safety techniques, and to maneuver throughout the sales floor and stockroom.
- Ability to stand for extended periods and perform twisting, stooping, kneeling, squatting, bending, and climbing.
