Outlet Operations Leader

Summary

The Outlet Operations Leader develops and motivates a stock team while ensuring safe, accurate, and efficient store operations. This role oversees merchandise flow, inventory integrity, and service for customers and delivery partners.

Responsibilities

• Train the stock team on safety protocols and inventory policies.
• Oversee merchandise receipt, processing, storage, and transition to the sales floor.
• Maintain inventory accuracy, tagging, operational metrics, and processing timelines.
• Coordinate product release to delivery partners and customers, and manage the authorized destruction of marked-out-of-stock products.
• Ensure operational interactions meet service standards.

Requirements

• At least 2 years of retail leadership experience, preferably in home furnishings.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Experience with inventory management systems and processes.
• Adaptability, resilience, and flexibility to work across operational hours.
• Ability to lift and move items over 100 pounds using proper equipment and safety techniques, and to perform physical tasks throughout the sales floor and stockroom.