Summary
Provide exceptional customer service and drive sales in an outlet environment by engaging customers, sharing product knowledge, and maintaining brand presentation. Support store operations and contribute to team goals while representing a luxury home furnishings brand with professionalism and a service oriented approach.
Responsibilities
- Engage customers on the sales floor and assess their needs to recommend products and services
- Educate customers on product features benefits and craftsmanship to support purchasing decisions
- Process sales transactions accurately and efficiently to ensure a seamless checkout experience
- Maintain expert knowledge of assortment services and store policies
- Ensure merchandise presentation and store appearance reflect brand standards
- Contribute to sales goals and support overall store performance
- Collaborate with team members across departments to meet customer needs
- Perform physical tasks including lifting moving and staging merchandise safely
Requirements
- 1+ years of retail experience preferably in home furnishings
- Proven success meeting or exceeding sales objectives through relationship driven selling
- Strong communication and customer service skills with a professional presence
- Proficiency with Mac iOS Microsoft Office and Google applications
- Ability to lift and move items up to 50 lbs and perform prolonged standing and other physical activities
- Detail oriented with ability to maintain merchandise presentation and store standards
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