SummaryRH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team in delivering unexpected and extraordinary experiences for our customers, both internal and external. Partnering with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers their team to exceed goals while embodying the RH brand.
Responsibilities- Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets.
- Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience.
- Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines.
- Build and maintain client outreach lists to foster relationships and drive repeat business.
- Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions.
- Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives.
- Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards.
Requirements- 2+ years of leadership experience in retail, preferably in home furnishings.
- Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
- Flexibility to work a dynamic schedule across all operational hours.
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