Summary
The Outlet Sales Leader leads a results-driven sales team and delivers exceptional customer experiences. This role drives sales performance, builds customer relationships, and upholds brand and operational standards in a home furnishings outlet.
Responsibilities
- Set sales goals, monitor performance indicators, and implement strategies to exceed revenue and margin targets.
- Train team members in product knowledge, selling techniques, and company policies.
- Manage ticketing, price changes, and scheduled markdowns according to company standards.
- Build client outreach lists to strengthen relationships and encourage repeat business.
- Maintain merchandise presentation, store appearance, and customer service standards.
- Coordinate sales, operations, and customer service initiatives with cross-functional teams.
- Ensure compliance with safety, inventory, and visual merchandising standards.
Requirements
- At least 2 years of retail leadership experience, preferably in home furnishings.
- Demonstrated success exceeding sales targets through leadership, strategic execution, and customer engagement.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Flexibility to work across all operational hours.
- Ability to lift and move items up to 50 pounds and maneuver throughout the sales floor and stockroom.
- Ability to stand for extended periods and twist, stoop, kneel, squat, bend, and climb.
