Outlet Sales Leader

Summary

Lead a high-energy outlet sales team to deliver exceptional customer experiences and drive revenue and margin targets for an outlet home furnishings store. Partner with cross-functional teams to align on merchandising, operations, and customer outreach while maintaining elevated brand presentation and operational standards. Coach, motivate, and train team members to exceed goals and foster long-term client relationships.

Responsibilities

• Drive sales performance by setting goals, monitoring KPIs, and implementing strategies to exceed revenue and margin targets
• Train and develop team members on product knowledge, selling techniques, and company policies
• Implement ticketing, price changes, and scheduled markdowns per company standards
• Build and maintain client outreach lists to drive repeat business and customer loyalty
• Maintain merchandise presentation, store appearance, and visual standards
• Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives
• Ensure compliance with safety, inventory, and operational procedures

Requirements

• Minimum 2+ years of leadership experience in retail, preferably in home furnishings
• Proven track record of exceeding sales targets through leadership and strategic execution
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
• Flexibility to work a dynamic schedule across all operational hours
• Ability to lift and move items up to 50 lbs and perform prolonged standing, bending, and other physical tasks