Summary
Lead a high-energy, results-driven sales team at the San Marcos Outlet to deliver exceptional customer experiences and exceed revenue and margin targets. Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives while maintaining elevated brand and merchandising standards.
Responsibilities
- Drive sales performance by setting goals, monitoring KPIs, and implementing strategies to exceed revenue and margin targets
- Train and coach Team Members in product knowledge, selling techniques, and company policies
- Manage ticketing, price changes, and scheduled markdowns in alignment with company standards
- Build and maintain client outreach lists to foster relationships and drive repeat business
- Maintain merchandise presentation, store appearance, and customer interaction standards
- Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service
- Ensure compliance with safety, inventory, and visual merchandising protocols
Requirements
- 2+ years of leadership experience in retail, preferably in home furnishings
- Proven history of exceeding sales targets through leadership and strategic execution
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
- Flexibility to work a dynamic schedule across all operational hours
- Ability to lift and move items up to 50 lbs and perform prolonged standing, bending, and other physical tasks
