Outlet Store Leader

Summary

Leads the outlet store's strategic and operational performance, empowering teams to deliver exceptional customer experiences. Builds a dynamic, performance-driven culture while ensuring quality, safety, and operational excellence.

Responsibilities

• Lead, coach, and inspire teams while supporting team member growth, performance, and well-being.
• Oversee hiring, development, performance management, and other team member lifecycle decisions with field leadership and the People Team.
• Ensure visual presentation meets brand standards and champion risk management, security, cash controls, inventory management, and internal audits.
• Identify business opportunities, communicate insights, and implement initiatives and rollouts.
• Represent the brand with integrity and professionalism.

Requirements

• At least 5 years of retail leadership experience, preferably in home furnishings.
• Strong leadership, communication, analytical, problem-solving, and decision-making skills.
• Commitment to quality and meticulous attention to detail.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Ability to travel periodically, work a dynamic schedule, lift and move items up to 50 pounds, and perform the physical demands of working on the sales floor and in the stockroom.