Summary
Leads the outlet store's strategic and operational performance, empowering teams to deliver exceptional customer experiences. Builds a dynamic, performance-driven culture while ensuring quality, safety, and operational excellence.
Responsibilities
- Lead, coach, and inspire teams while supporting team member growth, performance, and well-being.
- Oversee hiring, development, performance management, and other team member lifecycle decisions with field leadership and the People Team.
- Ensure visual presentation meets brand standards and champion risk management, security, cash controls, inventory management, and internal audits.
- Identify business opportunities, communicate insights, and implement initiatives and rollouts.
- Represent the brand with integrity and professionalism.
Requirements
- At least 5 years of retail leadership experience, preferably in home furnishings.
- Strong leadership, communication, analytical, problem-solving, and decision-making skills.
- Commitment to quality and meticulous attention to detail.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Ability to travel periodically, work a dynamic schedule, lift and move items up to 50 pounds, and perform the physical demands of working on the sales floor and in the stockroom.
