Summary
The Outlet Store Leader provides strategic and operational leadership across all aspects of the outlet business. This role develops and empowers cross-functional teams to deliver exceptional customer experiences and drives execution in a dynamic environment.
Responsibilities
- Lead, coach, and inspire teams while fostering a positive, performance-driven culture.
- Support team development, hiring, performance management, and career growth in partnership with Field Leadership and the People Team.
- Ensure visual presentation meets brand standards and supports quality, safety, and operational excellence.
- Oversee profit protection, risk management, security, cash controls, inventory management, and internal audits.
- Identify and communicate business opportunities, and implement initiatives with follow-up and feedback.
- Represent the brand with integrity and professionalism.
Requirements
- At least 5 years of leadership experience in retail, preferably in home furnishings.
- Strong leadership, communication, analytical, problem-solving, and decision-making skills.
- Commitment to quality and meticulous attention to detail.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Ability to travel periodically, work a dynamic schedule, lift and move up to 50 pounds, and maneuver throughout the sales floor and stockroom.
