Summary
The Outlet Store Leader provides strategic and operational leadership across the store, empowering teams to deliver exceptional customer experiences. This role drives business results, fosters a positive performance culture, and ensures quality, safety, and operational excellence.
Responsibilities
- Lead, coach, and inspire teams to build a positive, dynamic, performance-driven culture.
- Support team development and lifecycle decisions in partnership with field leadership and the people team.
- Ensure visual presentation meets brand standards and supports quality, safety, and operational excellence.
- Oversee profit protection, including risk management, security, cash controls, inventory, and audits.
- Identify and communicate business opportunities, and support initiatives and operational changes.
- Represent the brand with integrity and professionalism.
Requirements
- At least 5 years of leadership experience in retail, preferably in home furnishings.
- Strong leadership and communication skills, with the ability to inspire and guide team members.
- Exceptional analytical, problem-solving, and decision-making skills, with meticulous attention to detail.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Ability to travel periodically, work a dynamic schedule, lift and move items up to 50 pounds, and perform physical tasks throughout the sales floor and stockroom.
