Parts and Service Administrator

As a Parts and Service Administrator at Watchfinder International in Dallas-Fort Worth, you will play a crucial role in the servicing department, responsible for ordering and distributing parts, liaising with subcontractors, and managing administrative tasks related to watch repairs.

• Order parts and maintain a core stock of frequently used items.
• Distribute parts to technicians and assign parts to job numbers in the repair management system.
• Keep parts organized and up to date in the system.
• Complete part requests from logistics, servicing, and sales teams.
• Send watches to external contractors for repairs.
• Start and complete servicing time schedules.
• Communicate and follow up with repairers on pricing and estimated time of arrival.
• Pay and file invoices.
• Liaise with the service manager on external quotes.
• Maintain a clean and operational environment.
• Create and update parts locations as needed.
• Manage workload and meet daily targets.
• Contribute to improvements in parts and operational management.

• Strong administrative or office experience.
• Experience with watches is beneficial but not required.
• Ability to work collaboratively in a team.
• Highly conscientious and committed to continuous improvement.
• Highly organized and capable of managing own workload.
• Experience in a service-related environment is beneficial.