SummaryAs a Patek Philippe Advisor, you will focus on meeting the needs of clients by establishing strong relationships and providing exceptional service. You will be knowledgeable about the company's merchandise and stay updated on new products, delivering memorable service with a passion for timepieces and jewelry.
Responsibilities- Deliver a seamless client experience with attention to each interaction.
- Present products confidently, incorporating storytelling and technical details.
- Build and maintain a clientele using the company CRM platform.
- Develop and maintain product knowledge on brands and collections.
- Maintain professionalism and integrity in all business dealings.
- Comply with company guidelines, policies, and procedures.
- Collaborate effectively with team members.
- Organize merchandise and displays to optimize sales.
- Support the client experience within showroom hospitality guidelines.
- Use company systems, hardware, and software independently.
- Complete administrative tasks supporting the client experience.
- Manage client repairs and fulfill Watches of Switzerland Group expectations.
- Adhere to dress code standards and accommodate showroom hours.
Requirements- 1 year of luxury sales experience or similar.
- High School Diploma.
- Excellent storytelling and client service skills.
- Passion for timepieces and jewelry.
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced environment.
- Computer literacy (MS Office).
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